Websites for supported independent living providers
Referrals come from coordinators, hospitals and families who shortlist a few houses. The site is where that shortlist is checked.
A large line of spending with a small number of true operators
SIL is the second biggest block of NDIS money. The register count is easy to misread, so the labels say what each number is.
- $11.65bn
- Paid for supported independent living items in 2025-26. This is an item sum and a floor, not an official segment total.
- Source: NDIA payments datasets
- 569
- ABNs on the Commission's SIL transition list on 3 November 2026: 74 approved, 494 still being assessed and 1 refused.
- Source: NDIS Commission SIL transition list
- 14,278
- Registered providers hold the new group 0138. Do not read this as the number of SIL operators, because the Commission added it to existing daily tasks registrations on 1 July 2026.
- Source: NDIS Commission register download
Registration is now the first thing a referrer checks
NDIS Quality and Safeguards Commission
Registration for supported independent living became mandatory on 1 July 2026. Unregistered providers had to apply by 1 October 2026 to keep delivering during the Commission's assessment, and participants of a provider that does not register will need to move. Registration needs a certification audit against the core module of the Practice Standards and the new SIL module. The NDIA also lists an accommodation provider requiring a specific personal care provider as a conflict that limits choice.
The registration block shows group 0138 and the audit status in the register's words, with a link to the register entry. No page says that funding is guaranteed, and no page ties a vacancy to buying your other services.
Read the Commission's mandatory registration pageA referral business with a website problem
Most people do not choose a SIL house by searching. A coordinator or a hospital social worker hands a family three or four names. The family then searches those names, opens the site and decides whether to ring. A brochure site fails at exactly that moment, because the visitor cannot tell whether there is a room, who to speak to, or whether the provider has finished the new registration.
What the site is built around
We start with the vacancy and referral system and add the brochure afterwards. Each house has a page with the suburb, the number of bedrooms, the accessibility features, the staffing model described without jargon, the funding a participant needs and a status line that says open, held or full. A person at the provider owns that status. If nobody updates it, we say so in the plan before we build it, because a wrong status costs more trust than a missing one.
A separate referral page serves coordinators and discharge teams. It names the intake contact, states the capacity this month and takes a short form. The house rule applies: name, phone or email, and a comment. Clinical detail and NDIS numbers come after a conversation, not on the form.
Registration as a selling point
Of the 569 ABNs on the Commission's SIL transition list on 3 November 2026, 74 were approved. A provider that has completed the new registration is in a small group. The site shows it where a referrer looks, near the top, in the Commission's wording, with the certificate dates and a register link. The same block would be needed if you hold other groups, and it gets reused on every house page.
Choice stays with the resident
Residents keep the right to choose their own coordinator, plan manager and other supports. We write a short, plain statement of that, and a family reads it as reassurance. It also answers the conflict guidance that applies to anyone who controls both the house and the supports in it.
Easy Read versions of the main pages are part of the build. They are short, use plain words and pictures of real rooms, and they help the person actually moving in as much as the family.
What we do not do
We do not write guaranteed funding, and we do not advise on selling a SIL business. If you are advertising a provider for sale, the Commission's guidance bars implying participants are an income source that transfers with it. That is a legal question to put to a lawyer first.
Who enquires about a house
Urgency runs from a hospital discharge date to a family planning a year ahead.
- Hospital discharge planner
- Days
- A named intake contact, current vacancies and how fast an assessment can be done.
- Support coordinator
- Weeks
- House details, staffing model in plain language, the funding needed and a referral form that takes minutes.
- Parent or guardian of a young adult
- Months
- What a day is like, how residents keep their own coordinator and plan manager, and a way to visit.
- Participant moving from family home
- Months
- Easy Read pages, photographs of the house and the neighbourhood, and who to ring.
Houses are the location
Regional
A SIL provider is found by the region its houses sit in. Searches run by region and suburb, so the useful pages are house and vacancy pages, not a page per postcode.
- One page per house or cluster, with suburb, bedrooms and accessibility features
- A live vacancy status that someone owns and updates
- A regional page that explains where you operate and why
- Ads set to the metro region or state you can staff, with SIL spelled out
Other service business sites we run
We have no NDIS clients. This is a law practice we built and host, a field where the site is checked by referrers before anyone picks up the phone. Its results say nothing about SIL.
Your questions
What counts as SIL?
Must a SIL provider be registered?
What audit does SIL registration need?
What is the difference between SIL and SDA?
Do SIL participants need a service agreement?
Can we tell residents to use our coordinator or personal care team?
Will SIL be commissioned?
Can we advertise a vacancy as NDIS funded?
Our services for NDIS providers
A website for your NDIS practice, built and run for you.
$298 a month AUD, no upfront build fee.