Web design for NDIS providers, built to match the register

Coordinators and families check a provider's site against what the regulators say it may claim. We build the site to pass that check.

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$298 a month: Website for NDIS providers, AUD, GST inclusive
No build fee: We carry the cost of the build and recover it through the monthly fee over a 12 month term
Live in 48 hours: Hosting on Cloudflare, SSL and security upkeep

The site is read against the register

NDIS Quality and Safeguards Commission and the NDIA

You may advertise as a registered provider only if you are registered. The NDIA says not to suggest an affiliation with the NDIA or NDIS where none exists, and lists NDIS in business names, trading names and domain names as an example of a misleading statement. It also bars the words NDIS approved and 100% NDIS funded. The NDIS logo needs written consent.

Registration groups are shown as the Commission lists them, with a link to your register entry. An unregistered provider says so and states who it works with. We do not use NDIS in a domain, a site name or a logo, and we do not use the logo without consent.

Read the NDIA logo guidelines

Who the site has to serve

A provider site is used by people at very different points. The home page cannot answer all of them, so it points each to a short route.

Family or participant: Weeks; Plain description of what you deliver, where, and for whom. A phone number with staffed hours and a short form.
Coordinator or local area coordinator: Often urgent; A referral page with a named contact, funding types accepted and current capacity.
Plan manager or self-manager: Routine; How you invoice, your price position against the NDIA schedule and a contact for billing questions.
Job seeker: Same week; A careers path that is separate from the client pages.
Regulator or auditor: On review; Registration groups, policies, a complaints route and named key personnel.

Who the site has to serve
Lead type	How urgent	What the site needs
Family or participant	Weeks	Plain description of what you deliver, where, and for whom. A phone number with staffed hours and a short form.
Coordinator or local area coordinator	Often urgent	A referral page with a named contact, funding types accepted and current capacity.
Plan manager or self-manager	Routine	How you invoice, your price position against the NDIA schedule and a contact for billing questions.
Job seeker	Same week	A careers path that is separate from the client pages.
Regulator or auditor	On review	Registration groups, policies, a complaints route and named key personnel.

What the site is for

An NDIS provider site has to be believed. A coordinator opens it after someone has recommended you, and checks whether you are on the register, whether the services listed match your registration groups, and whether the site makes promises the NDIA says nobody may make. A family opens it and wants to know, in a minute, whether you cover their suburb and how to speak to a person.

We build the first screen around those two readers. It shows what you do, where, and how to ring or send a short enquiry. The registration block sits beside it.

The registration block

Registered providers get a block that lists the registration groups held, the audit status and a link to the register entry. We build it once and reuse it on every page that mentions a service. The Commission lists about 27,000 approved providers, so the block is how a visitor tells yours from the rest.

Unregistered providers are a large part of the market. A site for one says what that means: you work with participants who self-manage or plan-manage, and you follow the NDIS Code of Conduct and worker screening requirements. It does not say official, approved or registered.

Pages by segment

The page set depends on what you deliver. Support worker agencies get programme and careers pages. Supported independent living and SDA providers get a page per home. Allied health practices get clinician and referral pages. Behaviour support, plan management and support coordination sites are short and built around referral and trust. The hub page for each segment sets out the details, starting at the NDIS providers hub.

Referral routes

Every provider site that takes referrals needs a route for the referrer. That is a page with a named intake contact, the funding types accepted, current capacity and a short form. We keep capacity as an editable line that a person at the provider owns, because a wrong number costs more trust than none.

Plain language and accessibility

We build to WCAG 2.2 AA, with real text, strong contrast and keyboard-friendly forms. Easy Read versions of the main pages are available as an extension. These are not decoration. They are the site working for the people you support.

What we leave out

We leave out claims of approval, guaranteed funding and outcomes. We do not collect NDIS numbers or diagnoses in forms. We do not put NDIS in the domain, and we say so before we start, because it affects the name you pick.

Say where you actually deliver

Regional

Pages tied to places make sense only where you have workers, houses or a clinic there. Templated city pages are the common weakness in this market.

A service area page per region you roster
A page per house or clinic where the place is the service
Hours, phone and address that match your Business Profile
No page for a suburb you do not serve

Sites we have built in related fields

We have no NDIS clients. These are a regulated law practice and a phone-and-form service business we build for. Their results belong to them.

Web design for NDIS providers: your questions

How many pages does an NDIS provider site need?

A home page, one page for each service you deliver, a service area page, a referral page, a careers page and a contact page. Specialist disability accommodation and supported independent living add a page per home.

What does the enquiry form ask?

A name, a phone number or an email, and a comment. NDIS numbers, diagnoses and plan dates come after you have spoken.

How accessible does the site need to be?

At least WCAG 2.2 AA. The Australian Human Rights Commission treats web accessibility as part of the Disability Discrimination Act duties, and the people reading your site include the people you support.

Should we have Easy Read pages?

For the services that matter most to participants, yes. Short pages with plain words and real photographs help the participant as much as a family member.

Can the site show participant stories?

Only with informed written consent, and never on pages for an AHPRA-regulated clinician where testimonials are banned. We never write them for you.

Can we use the NDIS logo?

Not without the NDIA's written consent. Registered providers may use the Registered Provider versions of the heart NDIS and support NDIS logos, using the official files.

Do we need a separate site for recruitment?

No. One domain with a clearly separate careers section works, and it keeps the registration and trust signals in one place.

How does the site handle the 2026 changes?

It states what you deliver and what you are registered for, and it dates anything about reforms. Pages that depend on a rule that has not started are marked planned.

A website for NDIS providers, built and run for you.

$298 a month AUD, no upfront build fee.